Older model series: Performance may be degraded or some advanced features such as remote playback may not work correctly or at all Previous model series: Some app features may not be optimized Current model handsets and tablets are recommended for high resolution playback and live viewing of more than 8 cameras at once.Ĭheck out the updated manual for the new app here: and search for SwannView LinkĬurrently supported NVR and DVR models (x will be 4, 8 or 16 channel depending on your model): Note: Some features may be degraded or not work on older DVRs or iOS hardware. Play back stored recordings from your DVR or NVR on your handset or tablet (requires high upload speed internet)Ĭapture video from your camera live view to your Phone to play back laterĬapture single and multi still images and save these to your Phone's picture libraryĬontrol PTZ (pan, tilt, zoom) cameras remotely Multi-channel viewing with up to 16 cameras on screen at the same time (16ch view works best on tablets) SwannView Link supports the following features:Ĭonfigure many settings from your handset or tablet Swann dropped the ball TOO many times with their customers.SwannView Link: Live Swann NVR/DVR viewing on your iPhone I will be more than happy to find another company for security cameras. However, Swann still have it listed to download the app. I DID NOT see SwannView Plus in the list of my apps. The list of apps that have their latest update. *****I’ve went into the App Store and went into an area where it shows you the list of apps installed on your iPhone. I’ve tried to contact the developers of this app and got nowhere. Ummmmmm not installing updates is a security issue. Knowing that Swann is a security company, they are recommending to NOT install the latest iOS update. I am not sure how that is a solution to my issue. GREAT!!!!! Now they don’t want me to install the latest iOS updates. The only solution given to me was to use my other iPhone that did not do the iOS update. The support technician had me repeat my troubleshooting steps to no avail. When I open the app, it shows the logo then crashes. I’ve chatted with Swann’s Customer Service to report an issue with this app on iOS 14.2. Regardless of the products’ functionality. Other companies have one app for every product they sell. It does not make sense to have many applications for security cameras. This seems to be a common issue with this company. Please update or risk losing market share as users toss this product in favor of something that actually caters to the overall user-experience. Maybe it would be best to consolidate the 10+ apps you have available on the App Store into one or two REALLY good apps. Also, once this has been updated, it would be nice to see a steady string of updates being made to address bugs and enhance performance based on feedback, which this app has not yet done. The format should be redesigned to complement the many new available features of iOS 10. I would love to see the functionality to adjust camera settings from the app be made available. Both of these problems will deter most from purchasing as these items tend to be purchased for peace of mind and ease of use, both of which this app negates. The app is very slow to load, and the performance is always inconsistent. This app has not been updated in almost 3 years (2013), and a lot has changed capability-wise in terms of app development. There is no reason this app should be this bad when the app is being paired with some of the best cameras available in the market. Consult with your mobile service provider regarding the use of a video streaming app and how it may affect your plan.įor assistance with this app, contact Swann Tech Support – Īwful - Future Swann Camera Buyers Beware! If you exceed any plan limits you may incur additional usage charges. When using 3G/4G, the video from your NVR/DVR will likely be considered "downloads" by your phone service provider and will contribute to any download limit your phone data plan may have. Note: This app uses a data stream that will connect to your Swann NVR/DVR via 3G/4G or WiFi. This version supports the following models only (x will be a number representing the channels on your unit which will be 4, 8, 16 etc):
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